Unfortunately, you are only able to make purchases using your pre-tax benefits card when using the SpotHero app. Look for coupon codes marked with the green verified label for today's active SpotHero promo codes. Coupon Codes: 11. What types of monthly rates do you offer? No. The walking distance from the spot to your destination will be listed on the website, and you can also filter spot amenities on the website. Once you do, you'll get an email from SpotHero customer service. Your reservations should always show up in the Reservations section of the app after you purchase. You can still use your SpotHero reservation! To enter a promo code in the app, go to the main menu, then go to Promo Codes and add your code for next time. We know that you might want to park 24/7 or just want a spot for commuting to work so either way, we got your back! Read more here. If any of those details seem confusing or different from what you expected, just give us a call! You also can always give us a call before you reserve a spot and we can reach out to the garage directly to determine any oversize fees. Pre-tax cards are intended strictly for use near a work or public transit stop on the way to work. If you go into your current parking pass from My Reservations, you will see a link where you can extend your parking, confirm any price change, and check out. All Rights Reserved. We definitely offer overnight parking. SpotHero partners with all kinds of different facilities, including self-park and valet locations! A business profile allows you to separate payment methods and charge the right card every time. You can have the refund returned to the original source of payment or as SpotHero credit to use for next time. If necessary, try multiple SpotHero codes on this page until you find one that redeems a discount. Yes, you can purchase as many spots as you need as long as there is sufficient inventory available for the dates and times you are requesting. During the hand-off process (after the 1st month going into your second month) the parking company will correspond with you and us to make sure youre getting set up correctly. Not a problem! You can always show your reservation by bringing your parking pass printed out or pulled up from your email. Receive a verification email from Concur in your inbox. When searching, change the dates/times to the overnight period during which you plan on parking. How can I add an expense memo to my reservation? 915 Code 10% Verified Spot Hero: 10% Off Sale Get Code > more Note:Almost all New York City garages charge an extra fee for oversized vehicles. You dont need to, but it does make your experience easier! (4002) This thread is locked. All reservations are backed by the .css-1xb7p4c{-webkit-transition:all 0.15s ease-out;transition:all 0.15s ease-out;color:var(--chakra-colors-text-link-light);font-weight:var(--chakra-fontWeights-semibold);-webkit-text-decoration:underline;text-decoration:underline;}.css-1xb7p4c:hover,.css-1xb7p4c[data-hover]{color:var(--chakra-colors-primary-600);}.css-1xb7p4c:focus,.css-1xb7p4c[data-focus]{box-shadow:var(--chakra-shadows-outline);}.css-1xb7p4c svg{display:inline-block;vertical-align:initial;}SpotHero Parking Guarantee. Date of experience: January 10, 2023 Useful Share MC MC 1 review US 2 days ago Invited Need less time than you thought you did? This allows you to review your spot before you book! Your benefits card will automatically apply for purchases within one mile of your work address. Plus, you can automate receipt forwarding by integrating with your expense tool and adding expense memos to make expense reporting faster. The coupons you see at the top of this page will always show the best SpotHero discount codes first. Users have the option to pay oversize fees through SpotHero for some garages. Here is how to fix: Follow the SpotHero android app crash troubleshooting guide Here . What are the "additional fees" charged for airport parking? To update your SpotHero for Business account settings, go into Account Settings from the main menu of the app, and select Business Profile. From there, you can update your email address, default payment method, expense provider, opt-in or out of consolidated expense reports, and delete your business profile. Were always happy to help you get your spot listed on SpotHero. If there is an additional charge, the app will prompt you to agree before finalizing your reservation. Compare prices and locations to find the best spot possible. Can I pay oversize fees on Event Package reservations through SpotHero? Total Offers: 11. Currently, SpotHero is running 7 promo codes and 7 total offers, redeemable for savings at their website. Occasionally you may see a $1 charge from Stripe on your account statement. Dont worry about adding any spaces or dashes, just add the letters and numbers, then hit save. Make sure you adjust the dates and times youre looking for so that youre reserving the correct times for the reservation. As long as you have the correct times and dates in your search field, the price for the entire time you requested will show up on the search page. Let them know that you have a SpotHero reservation, and read them your Rental ID number. I forgot to scan into the garage. 15% OFF. Enter the address, landmark, cross streets, or neighborhood youre looking to park near in our app or on the website, and press search. Available locations in close proximity to where youre going will populate on the search page! https://www.bbb.org/chicago/business-reviews/parking-facilities/spothero-in-chicago-il-88576696, We dont have any more inventory available, We dont offer parking at the location during the times you have selected, On the website, youll be able to make changes from there. Some locations charge a separate oversize fee for vehicles that are taller than 65 or longer than 181, which is payable at the garage directly and is assessed on-site. Do I need to download anything to redeem my pass? While we never want you to have an issue with the scanners, you can still use your reservation so that youre not paying to exit if scanner issues arise. Get in touch with our customer heroes and theyll cancel it for you right away. Once a reservation has started it cant be canceled or refunded, but if youre having trouble with it, please contact our Customer Heroes for help. The best SpotHero coupon got you $10 off your parking reservation. One thing to note, we cannot split payments between multiple credit cards, so the cost of the spot cannot exceed the value on the card. Don't think that are right people to listen to and wrong people to listen to. Get savings like $5 off your first time, or 10% off at a new lot. If you select to purchase a spot that says non-recurring monthly on the checkout page, you are only paying for the initial month of parking payable through SpotHero. We offer spots with a wide variety of amenities. Here's a link to. For others, this fee is assessed and paid upon arrival and determined by the on-site staff. If you would like to update or cancel a reservation, you are able to do so in the SpotHero app. Otherwise, we do not. There are a few reasons why you may have trouble extending a reservation. Have a commuter benefits card? SpotHero Android App Issues and Solutions Contact Support Some issues cannot be easily resolved through online tutorials or self help. How can I recover old receipts for reservations made on my business profile? Don't ever let anyone tell you that you've failed in this industry. Enter your email address to subscribe to this blog and receive notifications of new posts by email. Youre all set! If theyre not there, its likely that youre not logged in to the account that purchased the spot, or a spot wasnt purchased. When you book with us you'll get an instant prepaid parking reservation, backed by the SpotHero Guarantee. How can I automate receipt forwarding to my expense tool? You can easily change the license plate on your parking pass! On the website, log in and go to My Account, then SpotHero Credits, and then enter your code under Add a Promo Code. You also can enter the code on the checkout page by pressing Have a Promo Code? entering your code and pressing Apply before you book. This is a private garage so we have that disclaimer on our parking pass to discourage customers from parking there without a SpotHero reservation. You can start reservations early, extend them, and even cancel themall from the app or online. That being said, here are some general tips about using scanners: A commuter special is a time-based reservation that requires you to enter by a certain time in order to receive the rate. Youll be able to see if this spot would charge an oversize fee before and after purchasing in the details. Thanks! You can edit or add your vehicle information. Also, look for the SpotHero promo codes with the biggest discount percentage. Make sure the QR code isnt too big generally, smaller is better. First-time users or anyone new to SpotHero can check out some useful tips to help guide the search and purchase process. Tap cancel. So we made it easy to get in contact with the support team at SpotHero, Inc., developers of SpotHero. With a SpotHero reservation, you are considered a patron of its tenant businesses. No need to worry about being ticketed or towed! What are some first-time SpotHero user tips and tricks? A few spots offer a commuter special that is only valid if you enter by a certain time, otherwise, you will be subject to paying extra onsite. A commuter special is a time-based reservation that requires you to enter by a certain time in order to receive the rate. Once you cancel your reservation, you will receive an email immediately to confirm the refund. Log into your SpotHero account and click on the reservation you wish to shorten. $10 Off Your Reservation. Please give us a call at 844-868-0156 so one of our Customer Heroes can troubleshoot and assist you in booking. Some locations will also require your phone number, depending on their redemption instructions. Current SpotHero Coupon Codes & Deals. Getting late for the party? Create a business profile to separate business and personal parking expenses, then automatically send receipts to Concur, Expensify, Certify or Chrome River. I didn't receive / can't find my parking pass. If you would like to report an issue please reach out to our Hero team either by phone (312) 566-7768, or email support@spothero.com for a prompt resolution. Never print a parking pass! What Does ASTM F2413-18 Mean? Are there any restrictions when using my pre-tax benefit card? While SpotHero doesnt partner with every garage, we are consistently looking to expand in order to be able to offer more parking in more places. If youve never used it before, you can get a 10% off coupon when you use the SpotHero app. Then, simply enter the license plate number. Call us at 312-566-7768 or email [emailprotected] app.com. We check for new SpotHero codes frequently, so just check back this page to find the latest available SpotHero coupons. Depending on how a reservation was purchased and the option you select, your SpotHero refund might have been refunded as SpotHero credit. Turn up the brightness of your screen. All calls to SpotHero's API must be authenticated using an access token with the correct scope obtained using an appropriate OAuth 2.0 grant flow. Then head to SpotHero's website at. Event Parking Packages allow drivers to purchase parking for multiple events at once via a package.You will be able to select from a list of event packages and then choose the facility you want to park in from among all participating facilities with available inventory. Can I change my reservation times for Event Packages? If the event runs long (for example, overtime or extra innings), all facilities that offer Event Packages will let you out with no extra charge as long as you leave right after the event has ended. If you have any trouble or questions feel free to contact our customer hero team for more information. On android, goto "Settings" "Apps" or "Manage Apps" tab. Park smarter with the SpotHero iPhone app. The IRS allows $255 / month in pre-tax parking to be used, which resets each month. this app is now integrated with Apple CarPlay. How do I know if I am in the correct spot? Were happy to help resolve your situation! Within the entire month of January, our online shoppers have saved 10% while checking out on SpotHero. Were also a part of the Better Business Bureau! Were excited to have been featured on The Today Show, in The Wall Street Journal, Chicago Tribune, and NPR. Read more about how it works here. Why does it say recurring charge on my statement? While SpotHero does not own or operate any of these locations, we do work very closely with the operators we partner with to ensure you have a seamless parking experience every time you park! When you book with SpotHero, we guarantee you will have a spot to park at the price you paid or your money back. To apply a promo code, click on Have a promo code? if youre on the website or Apply Promo Code if youre on the app, and type in the promo code youd like to apply. You can use the following commuter benefits cards in the SpotHero app for iOS or Android. All extra fees will be paid to the garage or lot office after purchase. How do I set up SpotHero for Business or change my business account information? Copy. Its easy to edit or extend your parking reservation. If you input your destination into the search bar, the website will show you how far in minutes and miles the parking garage is from your destination underneath the spot title. With Calendar Sync you can sync iCal and select the specific calendar to import into SpotHero. This is a great way to try out a new service at a discounted rate. Learn more about Calendar Syncon our blog. You will then set the address of your work and can begin to book spots using your pre-tax benefits card. After downloading the SpotHero app, you can create a business profile to separate payment methods and charge the right card every time. SpotHero is an online service that allows you to reserve parking spots and pre-pay. Available on iOS only. Your safety is our top priority! If you need to make changes to the start time after the reservation has started, give us a call at (312) 566-7768 and we can help to see whats available for you! Look: Enter the dates and times you need parking. But while youd planned to drive originally, now your friend is taking their car instead. Yes. You can learn more about canceling your SpotHero reservation here. Depending on the spot, when booking on the website, there is an option to select your vehicle make and model to determine if there will be an oversize fee. Save up to 40% on public parking when you load your company's commuter benefits into SpotHero and use the app to find parking places all around town. Were happy to take a look for you if youd like to compare, so feel free to give us a call at (312) 566-7768. Failure to print your receipt at these locations will cause your reservation to be invalid. Many of these locations also offer complimentary shuttle service so that you can get to the airport with ease, so check the spot information for details! To do so: If you need to make changes to the start time after the reservations started, give us a call at (312) 566-7768 and we can help look for whats available for you! Can I use a commuter benefits card on your site? We get it. Most of our locations do not require printed reservations, and any reservation made through our app will allow for mobile redemption. Yes! Can I use multiple pre-tax cards on your site? We are working on adding that for our mobile drivers. Though there is some variation between garages, based on guidance from our operator partners, SpotHero typically defines oversized vehicles as any vehicle 65 to 75 tall and over 181 long, or any vehicle taller than 75 regardless of length. While we don't currently have a formal transfer process, your confirmation email will include links to all of the parking passes in your event package. The app will ask you if you want to apply it toward your next purchase when you go to pay with Apple Pay or Android Pay. Tap on the reservation you want to cancel. We offer a wide variety of monthly rates that will suit your parking needs. Yes. Yes! We want this to be at the discretion of the customer based on your experience. If you are eligible for a commuter benefits program through your workplace, you can save 40% with SpotHero. You can update your email, password, license plate, vehicle, favorite spots, and payment information through your account settings!Website: Find more information about SpotHero for Business athttps://spothero.com/business/. Yes! If you do not see the post-intro rate listed on SpotHero, please get in contact with the garage office. Please give us a call at 844-868-0156 so one of our Customer Heroes can troubleshoot and assist you in booking. https://t.co/SeFNREWGcU" SpotHero @SpotHero Follow @SpotHero Replying to @morganwreed Sorry for the error Morgan! To set up a SpotHero for Business account in the app: Follow the steps in the app to finish setting up your account! How do I update or change my work address? You can apply a promo code before you book on both the app and website. Each location is different, so its important to review your parking pass before you park. When you drive to the exit gate, press the call button for assistance and speak with an attendant. If the event runs long (for example, overtime or extra innings) all facilities that offer Event Packages will let you out with no extra charge as long as you leave right after the event has ended. Our heroes would be more than happy to help out right away! Click on "my account" at the top of the page and then "reservations." 2) Find the reservation you wish to cancel under "current reservations," then select "cancel" on the right side of your current reservation. A majority of our operator partners spaces are flexible, meaning as long as you enter after the start time and exit before the end time, you wont be charged extra but be sure to check your reservation details and parking pass to confirm the specific details relating to your reservation. ERROR_REC_NON_EXISTENT 4005 (0xFA5) The name does not exist in the WINS database. While SpotHero does not physically hold a specific spot open for each reservation, we work closely with our partners to monitor inventory levels and avoid overbooking. Exclusions: Use Vpn (Washington Dc, Dc). 1) Visit the SpotHero website. If it does not appear, check your spam folder. SpotHero Coupon Code: 10% Off Orders $5+ Select Cities (Hourly) Only Valid when Purchasing Daily Parking. In order to update or change your work address, you must delete your commuter benefits card from the SpotHero app and re-enter the information. Lastly, we never calculate tips into our valet reservations. Your parking pass serves as your access pass to the facility, and it will have all the information you need for a smooth parking experience: date and time of reservation, the address, directions, map and photo, steps for redeeming your pass, and any other important details. For the few locations that do require a print-out, we make sure to list this in the spots description. Since garages have limited space, they sometimes charge an extra fee in order to accommodate larger vehicles. To find the spot that best works for you, take a look at the filtering section on our website. If anything about your experience strays from that, let us know and well make it right. We have a specific phone number for Event Packages customers due to the uniqueness of this new offering. Please know that credit card refunds can take 5-7 business days in order to reflect on your bank activity, while SpotHero credit would be available immediately! Call their support team at 1-844-324-7768. Unfortunately, selling our parking passes through a third-party site is a violation of our terms and conditions. If you have an extenuating circumstance, please call our customer heroes. Please let me know if you have any additional questions! The attendant will be able to take your SpotHero Rental ID number along with the number on the ticket you pulled, and they will lift the gate manually. Compare prices and locations to find the best spot possible. Whether youre commuting to work, heading to the airport, or exploring your city, we have a parking spot near you. We set up special rates for events with our partner operators, and the preset times should give you enough time on either end. When searching on our website, there is an amenities filter option where you can search for spots that offer shuttles. You are only able to enter one work address and must be parked within a 1-mile radius of said office and/or public transit stop. If you want to purchase and share a reservation with someone else, simply forward them the parking pass after you receive your email confirmation. Large oversized vehicles include but are not limited to, cargo vans, passenger vans, large trucks, rental moving trucks of any size. Why do some spots ask me for my license plate number? While we encourage you to download our user-friendly app, it is not required. On android, goto "Settings" click SpotHero app. The service fee helps us invest in new features and services, and allows SpotHero to cover the costs of operating our platform while providing industry-leading customer support, processing and fulfillment services, and ongoing operation and maintenance. For next time radius of said office and/or public transit stop on the checkout by! Entire month of January, our online shoppers have saved 10 % checking. Give us a call at 844-868-0156 so one of our customer heroes that... Or questions feel free to contact our customer heroes does not appear, check your folder. Plus, you can learn more about canceling your SpotHero reservation Dc, Dc ) pre-tax cards on parking... Now your friend is taking their car instead location is different, so just back. Are only able to make expense reporting faster add an expense memo to my reservation times for Event?. Your email take a look at the price you paid or your money back the. 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