Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. We hope you can understand that this area is out of our reach, however please rest assured that RIU Hotels & Resorts greatly cares about the safety and wellbeing of our guests. Have a great day, Hotel Riu Palace Santa Maria Online Reputation Manager, Visited this hotel April 25 - May 2 during the pandemic with my husband and a single friend staing in a separate room. Hotel Riu Palace Santa Maria, Santa Maria: Veja 1.308 avaliaes, 2.186 fotos e timas promoes para Hotel Riu Palace Santa Maria, classificado como n 3 de 28 hotis em Santa Maria e com pontuao 4,5 de 5 no Tripadvisor. The rooms were cleaned every day and the beds completely changed plus clean towels but it was what the cleaner did with a cup and glass, she took them in the bathroom swilled them under the tap and then dried the with a cloth. Hotel Riu Palace Santa Maria, Santa Maria: See 1,316 traveller reviews, 2,198 user photos and best deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 Santa Maria hotels, rated 4.5 of 5 at Tripadvisor. Hotel Riu Palace Santa Maria, Santa Maria: See 1,308 traveller reviews, 2,186 user photos and best deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 Santa Maria hotels, rated 4.5 of 5 at Tripadvisor. At the same time, we can assure you that all our rooms are built considering the legal requirements regarding insulation and it is therefore very unpleasant for us to hear that you still perceived an increased noise. There was lots of choices but not easy to find something plain. Our team works hard to provide shows and activities that cater to all of our clients. Overall a good vacation with some minor problems. Yawn. Pool-like everywhere. 3 av 28 hotell i Santa Maria og vurdert til 4,5 av 5 p Tripadvisor. Other comments I would make are, the white and rose wine is awful and no selection - very very poor and gave me a really bad headache. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We hope you can understand that this area is out of our reach, however please rest assured that RIU Hotels & Resorts greatly cares about the safety and wellbeing of our guests. 5 outdoor pools, 1 indoor pool, 1children's pool and the Splash Water World water park. We lament that we could not meet your taste with our gastronomic offer. Taxes and fees that are shown are estimates only. Hotel Riu Palace Santa Maria, Santa Maria: 1,310 Hotel Reviews, 2,186 traveller photos, and great deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 hotels in Santa Maria and rated 4.5 of 5 at Tripadvisor Hotel Riu Palace Santa Maria, Santa Maria: See 1,280 traveller reviews, 2,159 user photos and best deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 Santa Maria hotels, rated 4.5 of 5 at Tripadvisor. We went to the Italian, steakhouse and Japanese and these had to be, Ilha do Sal All Inclusive Honeymoon Resorts, Hotels near Atlantic Star Nautical Center, Hotels near (SID) Amilcar Cabral Intl Airport. Certainly, in our bars we are still serving a huge variety of All Inclusive drinks. Hotel Riu Palace Santa Maria, Santa Maria: Veja 1.316 avaliaes, 2.198 fotos e timas promoes para Hotel Riu Palace Santa Maria, classificado como n 3 de 28 hotis em Santa Maria e com pontuao 4,5 de 5 no Tripadvisor. Im sure I could have asked for an extra but it didnt bother me enough. HOTEL RIU PALACE SANTA MARIA, SANTA MARA: Mir 1.308 opiniones y 2.186 fotos de viajeros sobre el HOTEL RIU PALACE SANTA MARIA, puntuado en el puesto n.3 de 28 hoteles en SANTA MARA. BORK. Water Park was good fun with 4 or 5 slides to choose from.Beach is lovely, absolutely huge, again with plenty of sun beds available under palm trees.Lots of restaurants to choose from, with 4 or 5 alacartes should you desire. Before we arrived we did see on trip advisor people was becoming Ill, we did try and change our holiday, however TUI, informed us that there was no problem that they were aware of!!! The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. Food- very so so. We travelled with a toddler and found it very child friendly. As busy as it was we never couldn't find a seat at meal times, evening/ bars. Own or manage this property? However they have either REALLY picked up hygiene or the hygiene problem actually lies with the people visiting the hotel. And the staff always tries to speed up as fast as possible and you can even see a smile on their face although they are always wearing a mask. Best regards, Hotel Riu Palace Santa Mara Online Reputation Manager. We filled in tui questionnaire and have emailed them but no reply. Food quality and variety wonderful and the entire staff so pleasant. We regret that we were not able to provide you with walled bottleholders and minibar in your room due to the currently implemented safety measures. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Catering products were also high quality. To do list On the flip side Relax in our Wellness Center and on our sunterrace, or get in shape in the gym. Room types may vary. We apologize for any inconvenience, and we hope you can understand that all the changes that may occur are only to ensure our guests and employees wellbeing and peace of mind, which especially now is our number one priority. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Prenota Hotel Riu Palace Santa Maria, Santa Maria su Tripadvisor: consulta le recensioni di 1.308 viaggiatori che sono stati al Hotel Riu Palace Santa Maria (n.3 su 28 hotel a Santa Maria) e guarda 2.186 foto delle stanze! We loved this hotel and beach and would love to go back. Great staff, great cleaning, great animation team, great food and great people overall. On behalf of our entire team, please allow us to express our sincerest apologies. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. We will share your message appropriately with our management team, and it is our hope to welcome you in the future under better circumstances in order to give you the fully convincing experience you deserve. a member of staff on the door of each main restaurant giving everyone a squirt of anti bac. This is the version of our website addressed to speakers of English in the United States. Due to covid, many of the restaurants and pools were closed. The buffet was excellent, loads of choice, very clean, no flies at all. Taxes and fees that are shown are estimates only. Your loyalty is highly appreciated. Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. We regret that we were not able to provide you with walled bottleholders and minibar in your room due to the currently implemented safety measures. View Hotel 3,244 reviews 0.5 miles from Hotel Riu Palace Santa Maria Pool Beach Visit hotel website Breakfast included Hotel Dunas De Sal View Hotel 175 reviews 0.6 miles from Hotel Riu Palace Santa Maria Free parking Pool Breakfast included Hilton Cabo Verde Sal Resort View Hotel 862 reviews 0.6 miles from Hotel Riu Palace Santa Maria Free Wifi Is Hotel Riu Palace Santa Maria accessible? Japanese, food was great but let down by it being slightly cold. Beer is good and so are gin and tonics and mojitos. The hotel has 1001 comfortably furnished rooms with free Wi-Fi and offers many amenities. The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. We are happy to learn you enjoyed the beverages and your rooms comfort, however it is truly concerning to find that you felt let down by some aspects of your stay and that your experience with us was not completely up to your satisfaction. We had the opportunity to book the island tour with him and our day was absolutely amazing, the guide was fabulous and he is also proposing you to take pictures of you with your phone and also gives you ideas of how to pose in order to get fabulous photos and also very funny photos we get a guide and a very good photographer in one person! Thanks Riu and Sal. That is why we offer disinfection dispensers and recommend washing and disinfecting your hands several times a day, especially when using common areas of the hotel. For gastronomy lovers, live cooking stations at our main buffet as well as Italian, Fusion, Japanese and Steakhouse specialty restaurants; 6 bars. Perfect hotel if you just want some peace and quiet.Its set by a stunning beach and be prepared for the lucky Lucky No stress man who ask. Hotel Riu Palace Santa Maria, Santa Maria: 1'308 Bewertungen, 2'186 authentische Reisefotos und gnstige Angebote fr Hotel Riu Palace Santa Maria. And the staff, everyone of them, are so nice, polite, serviceminded and friendly. Yawn. 3 av 28 hotell i Santa Maria og vurdert til 4,5 av 5 p Tripadvisor. We visited Santa Maria for our honeymoon from 22/11/2022 to 06/12/2022 for a fortnight. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. 5 outdoor pools, 1 indoor pool, 1children's pool and the Splash Water World water park. Hotel Riu Palace Santa Maria, Santa Maria: Bekijk 1.308 beoordelingen, 2.186 foto's en aanbiedingen voor Hotel Riu Palace Santa Maria, gewaardeerd als nr.3 van 28 hotels in Santa Maria en geclassificeerd als 4,5 van 5 bij Tripadvisor. You also can experience the island, whilst traveling to the harbour.For the party people. The food was the usual palace standard and had loads of options. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Hotel is kept clean - apart from the glass in praia that has bird mess all down them and it would be great if they had a beach bar and more toilets. At RIU we apply strict cleaning and disinfection protocols, but the other 50% of measures come from the guests. The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. Are there opportunities to exercise at Hotel Riu Palace Santa Maria? Hotel Riu Palace Santa Maria 5*, -: . Pool service during day is random and sporadic too but more acceptable than of an evening. Mainly.. hotel was ok. Review tags are currently only available for English language reviews. Hotel is really nice. Providing a clean and comfortable stay is one of our absolute main priority, therefore it is very nice to hear that you appreciated your rooms cleanliness. RIU Hotels and Resorts, Other at Hotel Riu Palace Santa Maria, responded to this review. The facilities at this hotel is 1st rate.we stayed for 11 night's in November and we need a lot more to really appreciate this place. Before we arrived we did see on trip advisor people was becoming Ill, we did try and change our holiday, however TUI, informed us that there was no problem that they were aware of!!! Note: there will be nothing but water in your room, no, Brilliant hotel; somethings closed due to covid, I think that they should still offer drinks optic and mini bar as this could be left outside room, but still brilliant hotel, nice staff will be returning end of year hope that we can have drinks optic and mini bar then, Very nice Hotel and brand new, but not a Palace standard, New Hotel, very big with 3level blocks. See 1,311 traveller reviews, 2,198 candid photos, and great deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 hotels in Santa Maria and rated 4.5 of 5 at Tripadvisor. The swim up was great and had sun from 8am-5pm daily The Riu app is great for sorting out mini snags. Do go to the white party and neon party, the entertainment team work so hard pulling all this together and it really is a fun evening.Overall we have loved our stay here, and we certainly have not been disappointed. To do list RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Vluchten Restaurants Dingen om te doen . Waves was so huge, No Kindze can go to the ocean, its to dengerous. They are fighting all day. This was our first Riu experience and will be our last. Our room was beautiful, we asked for a quiet room and got one. We are committed to provide excellent services to our guests, so we are surprised to hear your comments about the service of some of the staff members. The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. Yes, it offers wheelchair access and facilities for disabled guests. They beat her legs. Vuelos Alquileres de vacaciones Restaurantes Qu hacer Turismo en Santa Mara . We where travelling as a family group, Well what can I say about this hotel.Absolute amazing!! I will not book a holiday with tui again, they seem to have forgotten to look after their customers and their duty of care was non existent. Dear 395anjak, Thank you for the time you have taken to write us about your experience in our hotel. Extremely disappointing visit and cannot recommend any aspect of this visit, The stay was wonderful after transferring from Riu Funana at our own cost. Relax in our Wellness Center and on our sunterrace, or get in shape in the gym. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Cabocan Lote E 2, Santa Maria, Ilha do Sal 4111 Cape Verde. To do listVisit shark island, its a short trip and some people do get taxis, we booked it through TUI. So you decide to escape to your terrasse and have a minibar beverage, No as the minifridge is empty, so are the walled bottleholders=not a palace standard. Dear khibbert2018,We are glad to hear that you enjoyed the beer and gin and tonics we serve from our wide and varied range of drinks.We are sorry to hear that you left our facilities with such a bad feeling, although we would like to point out that we have a wide range of entertainment programme, among which you will find the following:Live music, shows or the Riu evening programme (daily).Daytime entertainment programme for adults (daily)Daytime entertainment programme for children from 4 to 7 years old and 8 to 12 years old in "RiuLand" (daily)Group fitness activities in the RiuFit area (6 times a week)Gym, beach volleyball courtIn addition to a wide variety of water sports possibilities.We would like to point out that we follow strict procedures when handling our food products in order to prevent and avoid any kind of food risks or hazards.It is important to recognise that virus infections are very common. The 2 adult pools had a swim up bar. Is parking available at Hotel Riu Palace Santa Maria? More. Dear 395anjak, Thank you for the time you have taken to write us about your experience in our hotel. The staff is very helpful, nice and give their best to make anything possible. If I was being super picky the restaurant does get busy at tea time so we did try and eat at the restaurants when we could just because I dont love crowds. Hotel Riu Palace Santa Maria, Santa Maria: See 1,305 traveller reviews, 2,186 user photos and best deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 Santa Maria hotels, rated 4.5 of 5 at Tripadvisor. Tui basically blamed us for not washing our hands and drinking too much. This is the version of our website addressed to speakers of English in Malaysia. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Tripadvisor performs checks on reviews. Bei Tripadvisor auf Platz 3 von 28 Hotels in Santa Maria mit 4.5/5 von Reisenden bewertet. you to buy trinkets etc.Very pleasant mind you. Maybe some people just like to criticise although there is actually nothing to complain about. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Tripadvisor : Hotel Riu Palace Santa Maria, Santa Maria: 1,316 , #3 28 Santa Maria 4.5 5 Tripadvisor. The hotel has 1001 comfortably furnished rooms with free Wi-Fi and offers many amenities. Overall the hotel is clean and the grounds are immaculate.The housekeepers work extremely hard throughout the day.The staff are pleasant and so friendly and they put themselves out for you. The food is repetitive, this is normal with large all inclusive hotels, however there is something for everyone. We then got chatting to other guests and sadly I was not alone and so many cases around the hotel. We were a bit sceptical as some reviews had mentioned food poisoning and upset stomachs but we read that the hotel had taken it seriously and sorted it- sadly not! more. Hard to believe a hotel can be managed into the ground. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. Also many many hotel guests walking in and out of public toilets barefoot.. then theyll be wandering into their own rooms later and so on wondering why theyve gotten ill. Blaming the hotel food service. Have a great day, Hotel Riu Palace Santa Maria Online Reputation Manager, Visited this hotel April 25 - May 2 during the pandemic with my husband and a single friend staing in a separate room. It goes without saying that one can never exclude the possibility that people may have been infected while travelling, entering train stations, airports or using various means of transport.We have taken note and we will certainly take up your words with the relevant department in order to keep improving every day.We hope that you will give us the opportunity to welcome you back to one of our facilities in the near future so that we can provide you with a better experience.Yours cordially,Hotel Riu Palace Santa MaraOnline Reputation Manager. On the whole, we really enjoyed the food and had no problem what so ever. It could of been a brilliant holiday, the hotel was nice, food was good. Will defiantly be back soon Boa Vista booked for next year, Me and my partner stayed here for 10 nights and from the moment we arrived its been amazing! BUT we did anyway! Note: there will be nothing but water in your room, no, Brilliant hotel; somethings closed due to covid, I think that they should still offer drinks optic and mini bar as this could be left outside room, but still brilliant hotel, nice staff will be returning end of year hope that we can have drinks optic and mini bar then, Very nice Hotel and brand new, but not a Palace standard, New Hotel, very big with 3level blocks. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Reserva Hotel Riu Palace Santa Maria, Santa Mara en Tripadvisor: 1.308 opiniones y 2.186 fotos de viajeros sobre el Hotel Riu Palace Santa Maria, clasificado en el puesto n.3 de 28 hoteles en Santa Mara. Wifi is a very good improvement, lovely people working and serving, I had the pleasure to be welcomed by former RIU employees which made, Dear Gilles, Your review and rating of our hotel means a lot to us, and we thank you for taking the time to share your experience at the all new Hotel Riu Palace Santa Maria. Beach is wide, ocean is beautiful, warm enough to swim in April-May but you probably wont go more than once a day. Here at Hotel Riu Palace Santa Maria, we continuously strive to meet your needs and expectations. Lots of reviews moaning about toilets being few and far between. Prices are calculated as of 09/01/2023 based on a check-in date of 22/01/2023. We hope you allow us the chance to share a more positive experience with you soon. Hotel is really nice. Whilst waiting for ice cream my partner saw a feral child, sneeze into the ice cream fridge, wipe his face and then grab the scoop. The hotel itself is beautiful, great layout and we were lucky enough to have a sea view room too. Food is fantastic, I can only compare with a few Carribean resorts: there is so much to choose from that you may not even try the entire variaty during your stay. This is the version of our website addressed to speakers of English in Canada. Just amazing, our room, the food, the cleanliness, the staff and the drinks. Certainly, in our bars we are still serving a huge variety of All Inclusive drinks. Voos Aluguis de temporada Restaurantes . It is great to read your lovely comments regarding the attentive service you received from our staff, and we are glad you enjoyed our SwimUp rooms. The day before leaving we went to see the reps to fill in the form (there was someone else doing the same as us) . What I saw later when the room was being cleaned made me realise how we could of caught the stomach bug. The food is top draw. Excellent hotel in a fabulous location. Dear 395anjak, Thank you for the time you have taken to write us about your experience in our hotel. We appreciate the time you took to share your concerns, and it is our hope that you will give us another opportunity to better serve you in the future. more. We are fully aware of how uncomfortable the symptoms can be and hope you have completely recovered. And on my eyes there was accident with old lady. View Hotel 3,244 reviews 0.5 miles from Hotel Riu Palace Santa Maria Pool Beach Visit hotel website Breakfast included Hotel Dunas De Sal View Hotel 175 reviews 0.6 miles from Hotel Riu Palace Santa Maria Free parking Pool Breakfast included Hilton Cabo Verde Sal Resort View Hotel 862 reviews 0.6 miles from Hotel Riu Palace Santa Maria Free Wifi We visited spa with my husband (Massage for two): very professional, recommended. We loved the mini bar and having access to the spirits, if you run out you can request for more on the app. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Relax in our Wellness Center and on our sunterrace, or get in shape in the gym. The staff were really helpful and courteous. RIU Hotels and Resorts, Other at Hotel Riu Palace Santa Maria, responded to this review. Tripadvisor - Hotel Riu Palace Santa Maria()Hotel Riu Palace Santa Maria 1,308 2,18654.5 The app is new so has a way to go but it did the job. The rooms were very clean . I hope the hotel does something about this food poisoning issue, as it will stop people coming and I will definitely not recommend people to come here. Such a shame but just seems really under-staffed and under-trained. Visit shark island, its a short trip and some people do get taxis, we booked it through TUI. How lazy are these people?!? No butter Staff lethargic and rude. 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