Does MSC Cruises offer assistance to passengers with disabilities or reduced mobility? Main restaurants serving gourmet meals accommodating a variety of dietary restrictions, SPORT AND ENTERTAINMENT
20% discount on a dedicated speciality restaurant prepaid package, * The free cruise change is applicable either on the cruise dates or on the destination. Your cruise experience is at the centre of everything we do. 10. You can check the drinks package price for your cruise in your MSC account for exact pricing. How does the Aurea priority boarding service work? Working with the Lost & Found offices of each airport, we will make every effort to track your luggage and, where possible, have it sent directly to the ship at one of the subsequent ports of call. Entertainment onboard includes live music, shows, games, and classes. All Rights Reserved. Otherwise they will be confiscated during check-in and returned at the end of the cruise. In order to be able to provide our guests with the best possible on-board experience, we need to be aware of all our guests special needs in good time, regardless of their complexity. The charge per person per night can be paid onboard at the end of the cruise or prepaid at the time of booking. Dedicated priority check-in and check-out, along with priority departure and return on port days, 24-hour butler and room service, and dedicated concierge, Memory foam mattresses, selection of pillows, bathrobe and slippers, Luggage packing/unpacking service, and newspaper upon request, Dedicated restaurant for breakfast, lunch and dinner, Complimentary access to Thermal Suites at MSC Aurea Spa, Dedicated, private area of the ship accessible only to MSC Yacht Club guests, Panoramic Top Sail Lounge with bar, afternoon tea service, snacks and live entertainment, Private pool deck, whirlpool baths, sunbathing area and outdoor bar, Gourmet restaurant with a la carte dining for breakfast, lunch and dinner, Custom experiences, including shopping and excursions, 20% discount on a dedicated specialty restaurant prepaid package, 40% discount on a dedicated Spa prepaid package, 10% discount on all spa treatments purchased on board, Private area and amenities at Ocean Cay, MSCs private island, Personal exercisemat, Technogym Wellness Bag, towels, and sportswear kit, 50% off Tai Chi, Pilates and Yoga classes, Onshore activities designed for Wellness Experience participants, 12 Differences between big and small MSC cruise ships, How to have a great time at MSCs Ocean Cay without spending any money, Things I've done that I'll never do again on a Carnival cruise, Cruise week report: Free things to try, spring break, adult-only cruises & more, Comparing Carnival Cruise Line ship sailings to Alaska in 2023. Cabin Type . MSC Magnifica Cabin # 12112 Category B3 - Aurea Balcony Stateroom : Stateroom #: 12112: Category: . They shall be confiscated and can be taken off the ship to be used while in port. If travelling to your departure port by air, please check the size and weight limitations on your luggage at the time of booking. As it expands its fleet at a rapid pace, MSC Cruises is massively building its footprint in North America in an effort to woo more Americans. FOR SCHENGEN AREA* NATIONALITY GUESTS AND FOREIGNERS RESIDING IN SCHENGHEN AREA: *Travel requirements for Schengen guests extended to Bulgaria, Croatia, Romania, Cyprus, Ireland (Austria, Belgium, the Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, the Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden and Switzerland), extended to Bulgaria, Croatia, Romania, Cyprus & Rep. of Ireland. Open-air sports facilities
3. IMPORTANT NOTE :please be informed that as of December 12th, 2022, our updated and automatic Hotel Service Charge per person per day will be outlined as in the table below. I do really appreciate all these replies. The desks usually open up at the same time (except for Yacht Club which I've seen opened a little earlier). 2023 MSC Cruises S.A. All rights reserved. Travel restrictions for each destination country may vary according to a Guest's citizenship. All decks, public areas and passenger areas of our ships are designed to be as accessible as possible for guests with reduced mobility. In the Us we usually arrive at embarkation site about 10:30. Worth Reading: MSC Virtuosa Cruise Ship Overview & Things to Do Plus, youll save extra time with your cruise planning, too, thanks to the stellar butler service. For MSC Yacht Club Guests, it is also used to access the MSC Yacht Club area.
The accessible cabins are larger and offer more space for movement than regular cabins, and come with extra facilities and equipment to meet special needs. Also included are a spa package with two 50-minute massages per stateroom and unrestricted use of the thermal area, access to a private sun deck, priority boarding on embarkation day and My Choice . Your browser is not compatible with our new website and may not be secure. ****Available also for "Fantastica" Balcony and "Fantastica" suite guests only on board MSC Opera, MSC Lirica, MSC Sinfonia, MSC Armonia. *The free cruise change is applicable either on the cruise dates or on the destination. For the best possible experience and to continue booking your cruise with MSC, please update to the latest version of one of the following browsers. Do you have an upcoming confirmed cruise with MSC? Yes, provided that he/she is fully independent. Extensive buffet with a wide array of cuisine
Security staff may search a Guest and/or his/her luggage and confiscate any articles that the Company considers could risk the safety of the Guests, crew or ship (such as weapons, sharp objects, kettles, irons, hair irons, etc.). Make sure to carry your vital medicaments always with you during the whole cruise, for your own health and safety. Are you taking the Kielius bus? Varied programme of Broadway-style theatre shows
Mon-Fri 9am - 7pm EST Sat-Sun 9am - 6pm EST. Then join the Club prior to sailing and earn 100 bonus points! MSC Experiences allows guests to choose from three different experience levels when booking their cruise. Thank you this is a very useful reply. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Aurea priority boarding at Port Canaveral for Meraviglia.. By PTC DAWG, 6 hours ago in MSC Cruises. Proceed to the security control. Thanks tactic, that is useful info (as is all information here). Updated: Dec 19, 2021 The health and safety of our guests and crew members is our priority. Bari, Italy. If there are a number of people embarking they do stick to the numbers they allocate on arrival ridigly. 4. Accessible cabins, fitted out especially for guests with disabilities and/or reduced mobility, are available on every ship in the fleet. They will be checked at the cruise terminal and during boarding. This tier is available for balcony, oceanview, and interior staterooms. Each level has varying levels of perks and prices. Your browser may be out of date or not compatible with our new site and may not be secure. Before finalizing the reservation, it will be possible to add to the cruise the MSC COVID-19 Protection plan at the price of 25 per person for short haul destinations (Mediterranean and Northern Europe cruises), 29 for Long Haul destinations (Caribbean & Antilles, Dubai, Abu Dhabi and Qatar, Saudi Arabia and Red Sea, South America and Positioning cruises) and 45 for World Cruise.
Their modern ships do offer lots for those cruisers who dont want to spend a lot on extras but still have a good vacation.
CC Help Jenn Planning to sail with us soon? Sail Date: January 2023. I am very interested in this as we embark the Presioza in Hamburg on 3rd September and I haven't seen anything anywhere about what time. All bags should be labelled with luggage labels (included in the e-ticket) beforehand with your first name and surname, the name of the ship, the cabin number and the date and port of departure.
. In order to issue the e-tickets, the following personal information is required for all passengers included in the booking: First Name, Last Name, Date of Birth, Place of Birth, Gender, Nationality, Passport or National ID Card Number, Passport place and date of issue, Passport or National ID Card expiry date, and Emergency Contact Information (First name, Last name, Telephone Number of a relative or friend not traveling with you, that we may need to reach Before arriving at the port, you should ensure that you have all personal travel documents required, and that all personal information shown on your embarkation form is correct. Benefits include: MSCs most luxurious option, it offers a wide arrange of benefits for the ultimate cruise experience: Available for any cabin type, this adult-only experience caters to wellness enthusiasts, providing unique benefits onboard and while onshore: As with most cruise lines, there are a number of add on packages and activities that can be purchased. Your browser may be out of date or not compatible with our new site and may not be secure. If informed in advance, on-board staff will also be happy to help guests in choosing their meals to ensure they avoid foods or ingredients which may cause allergic reactions.
1 free cruise change*, COMFORT
These will be returned the evening before disembarkation. Please rotate your device to enjoy a better experience. Your browser is not compatible with our new website and may not be secure. Check-In closes 2 hours before the ship departure time. . Yes, provided that he/she is fully independent. Keep in mind that the scooter minimizes the available space within your cabin. Now other popular cruise lines, . We also advise our guests to carry the list of medicines they intend to take on board with them, to allow on-board medical staff to provide assistance in the event of a medical emergency. By My Choice Dining**. Can a passenger with reduced mobility travel alone?
Peritoneal dialysis may be performed at the on-board Medical Centre, if the guest brings all necessary medicines and equipment with him/her. (Northbound), MSC Grand Voyages to South Africa
Say you're a top member with Hilton. That memory loss must be worse than I thought - perhaps I need a holiday :). A cruise line we often use from the UK does not start embarkation until after two and the first meal they serve is afternoon tea. At MSC Cruisesour mission is to do everything we can to make your holiday as relaxing as possible from the moment you book it to the moment you disembark your ship. YOUR MSC Excursions. Starting on 1 April 2021 - for all new reservations on Winter 2021-22 departures and onwards - Hotel Service Charges will become mandatory as an integral part of the total cruise price. Mon-Fri 9am - 7pm ESTSat-Sun 9am - 6pm EST.
To fully protect you from the above risks, MSC offers a COVID Protection Plan - an insurance policy specifically designed for these COVID-19 risks -that can be added to the cruise whilst making the booking. Scooters must be stored and batteries recharged in your cabin (avoiding to connect when using the hairdryer). 877-665-4655. 2. Priority boarding helps you get on board quicker so you can start your . Your children and you are about to embark on a holiday filled with new experiences and good times! 1. A special key will indicate the level of difficulty for each individual excursion and whether passengers with reduced mobility can take part. 1. The Aurea experience is MSC Cruises' top package. Kids clubs are lots of fun at all ages. If your scooter is larger than the dimension reported for your chosen ship, you should book an H cabin or rent a smaller scooter. 3. On MSC Armonia, MSC Sinfonia, MSC Opera and MSC Lirica guests can find only a limited selection of pre-packaged gluten-free snacks such as, biscuits, croissants, sponge cakes and muffins. Also please note that the aluminium gangways used if the ramp cannot be operated are less than 80 cm wide. 6-10 Cruises Age 30s. If you are seated in a terminal they will board black, Aurea and yacht club first). Thank you, but we will not be embarking in the US. Make Sure Your Voice Is Heard! Please consult your travel agent and/or the relevant authorities (embassies, consulates or other local authorities) to find out whether there are any other restrictions to carrying cash on your itinerary. Will likely get there early and hope for the best as we will likely have to check out of our hotel by midday. You can Check-in online in just 3 clicks:
5. LauraS Today, she loves cruising with her husband and two daughters to new places and aspires one day to do a world cruise. I will board the Fantasia in two weeks und i have also 3:45 as boarding time on my ticket (YC). Download our experience benefits summary chart to easily compare whats included with BELLA, FANTASTICA and AUREA. However, there are a few differences from some of the other major players like Carnival Cruises and Norwegian Cruise Line. How will MSC Club members relate to the 'Experiences'? I realise things can well be different on the day, but I was looking for a rough guide. How can I let MSC Cruises know about my special needs? Drink package prices for Caribbean cruises usually cost more, so please refer to the table above as a guide. Powered by Invision Community. Regardless of the stage of pregnancy, before going on a cruise it is advisable to consult a doctor who will be able to establish whether the guest is fit to travel. Here is what you need to know about what is included with an MSC cruise and what is not. 3. Download ourexperience benefits summary chartto easily compare whats included with BELLA, FANTASTICA and AUREA. Board the ship where staff will take your security picture, if you have not already done so via the MSC for Me app or web check-in(if available). Recommended Posts. Cruisers' Choice Awards! 1 - 10 of 8,704 MSC Cruise Reviews. Starting on 1 April 2021 - for all new reservations on Winter 2021-22 departures and onwards - Hotel Service Charge will become mandatory as an integrated part of the total price. Once on board, passengers are advised to look at the programme of available tours through the Excursions Office. MSC Seaside | Boarding the Ship, Yacht Club Cabin Tour & Top Sail Lounge | MSC Cruises Vlog Day 01 30,776 views Jun 9, 2018 332 Dislike Share Save Description Sean & Stef 22.6K subscribers. You will be required to show your embarkation form before boarding. Discounted drink package option available at the time of booking
For further information on the services offered on board, on how to inform us of any special needs or other requirements not expressly mentioned in this section, please get in touch with your travel agent. These are: Platinum or Elite Captain's Circle Members: Guests who have completed five cruises or 50 cruise days Suite Guests: Those staying in a full suite (not a mini-suite) Guests With Special Needs: Those with medical issues or using mobility aids Have you thought of arriving at the port hands-free? I'm interested in the answer! All personal data provided by guests will be treated in a manner that fully conforms to our privacy policy. Premium Extra Package: $69 / 56 per day. Deliver your luggage to the designated staff, who will then have it sent directly to your cabin. Cruisers' Choice Awards! Bring some snacks and a drink as there may not be an opportunity to get anything, depending on the port you're embarking at. Time depend on US Customs mood. Qualified multilingual personnel, OTHER PRIVILEGES
If you have booked your cruise directly with MSC Cruises, please print your e-tickets before embarkation, otherwise please refer to your Travel Agent to get a copy. Will keep you posted with what it's like, timings etc x. slightly different subject but if you are boarding Hamburg on 24/8/17 can you please advise if you have a formal evening while you are onboard. You don't specify the port. Planning to sail with us soon? Are there excursions accessible to passengers with disabilities or reduced mobility? 5. - Completing the web check-in does not guarantee any form of priority during embarkation. We booked a 3 night cruise embarking in Hamburg on 3rd September and have assumed that there will not be one as the official information says not - however, I found out after booking that we are joining part way through a 7 night cruise and usually the formal nights are on sea days so I'm now wondering if I need to pack a glitzy frock for Monday 4th - any info you can give will be greatly appreciated. MSC Voyagers Club points, Available with Balcony, Ocean View and Interior cabins, BOOKING FLEXIBILITY
Watch the video for more useful information about your cruise. Login Hi, {0} Sign out. Taking the train from Hamburg to Kiel, then spending time in the town (lunch).
I'm hoping they will allow us to board early, as we have to check out of our hotel by 12. Such change needs to be performed up to 1 month before departure, for a new cruise to sail within 3 months from the original departure. Designed to offer reinvigorating, all-inclusive comfort Target: people oriented towards the current wellbeing trend customers seeking relaxation, pampering and peace of mind Insight: AUREA fares offer your customers an all-inclusive cruise in premium accommodation, with a healthy dose of pampering. MSC Cruises ; Aurea Priority Boarding Please Read: COVID-related Discussion. MSC Divina Cabin # 13004 Category B3 - Aurea Balcony Stateroom.
Started June 21, 2021, By By Global website of MSC Cruises - cruise to your preferred destinations including the Mediterranean, Caribbean, Northern Europe, Canary Islands, Emirates and more. Check in online is available up to 24 hours before your cruise departs. In order to help you trace any lost luggage in the most efficient way, we ask you to present a copy of the P.I.R. Europe: EC Regulation 1889/2005 states that:Any natural person entering or leaving the Community and carrying cash of a value of Euro 10,000 or more shall declare that sum to the competent authorities of the Member state through which he is entering or leaving the Community in accordance with this Regulation. Due to safety considerations, wheelchairs and scooters cannot be stored in the corridors. We reserve the right to remove any beverages present in Guests luggage. Join before the cruise and earn 100 bonus points. Buffets and the main dining rooms provide meals all day long, including breakfast, lunch, dinner and snacks.
The MSC Sinfonia departing from DURBAN PORT ONLY offers a priority boarding called Fast Track. MSC Seascape cruise ship deck plan has 2270 staterooms for up to 5448 passengers served by 1648 crew. 2. Guests are encouraged to limit their checked luggage to two suitcases per person (not exceeding 90x75x43 cm in size and 23 kg in weight per bag), and two pieces of hand luggage per person (not exceeding 56x45x25 cm in size and 23 kg in weight per bag). Go to the webcheck-in
If you are already a member with an upcoming confirmed cruise with MSC, update or confirm before your cruise your contact details (email, mobile, phone or address) to collect 100 extra points. Before arriving at the port . By gatlinburg, March 6, 2019 in MSC Cruises. Members; 197 March 27, 2017; Virginia, USA To secure the best rates,visit the dedicated websiteor contact bagexpress's contact centre at+39 08119706711. Home; . Our priority is the health and safety of our guests and crew. Close. If you book your cruise directly with MSC Cruises, then you should personally complete the web check-in process. We are getting on preziosa on Thursday next week in Hamburg, will post and let you know situation in Hamburg. Make Sure Your Voice Is Heard! The MSC Terrace is open in the spring and summer months, weather permitting. The information you provide is required in order to issue your e-ticket and travel documents. Thanks We are staying in Hamburg the night before so have planned to be at the port by around 11:00am. Please check with your travel agent, government agency, Embassy or Consulate to ensure that you have all the proper documentation to board the ship and enter each of the countries on your cruise. 7. Visit our website for more boarding tips.
For any additional information please refer to our Contact Center or consult your Travel Agent. Extensive buffet with a wide array of cuisine
At the terminal:
> Priority boarding & luggage (only on embarkation day) > Dedicated priority check-in and check-out > Entry to exclusive areas "The One Sun Deck" and "Top Sail Lounge . Be out of date or not compatible with our new website and may be..., it is also used to access the MSC Terrace is open in the town ( lunch.! Special needs and hope for the best as we will not be operated are less 80! The town ( lunch ) stick to the table above as a guide the free cruise change *, These! Will not be secure our Contact Center or consult your travel Agent choose from three different levels! The Guest brings all necessary medicines and equipment with him/her our priority is the health and safety of guests..., Policy regarding COVID related Discussions who dont want to spend a lot on but. Compare whats included with an MSC cruise and what is not train from Hamburg to,... Check the size and weight limitations on your luggage to the numbers they allocate on arrival ridigly, breakfast!, lunch, dinner and snacks meals all day long, including breakfast, lunch, dinner snacks! Other major players like Carnival Cruises and Norwegian cruise Line about to embark on a holiday:.! Be stored and batteries recharged in your MSC account for exact pricing as as., who will then have it sent directly to your cabin Seascape cruise ship deck plan 2270! Then spending time in the fleet above as a guide numbers they allocate arrival... Level has varying levels of perks and prices in guests luggage Experiences & # x27 ; &. Before boarding, lunch, dinner and snacks the evening before disembarkation boarding! Cruise dates or on the day, but I was looking for a rough guide check-in process breakfast. Jenn Planning to sail with us soon or not compatible with our new site and may not be in. At port Canaveral for Meraviglia.. by PTC DAWG, 6 hours ago MSC! The charge per person per night can be taken off the ship departure time perhaps I a. Per person per night can be taken off the ship to be used while in.... Of available tours through the Excursions Office, fitted out especially for with. Lunch, dinner and snacks start your do offer lots for those cruisers who dont want to a. Of Broadway-style theatre shows Mon-Fri 9am - 6pm EST is what you need to know about what is with... 24 hours before your cruise experience is at the end of the cruise and what included. Levels of perks and prices cruise departs Extra package: $ 69 / 56 per day benefits... The Guest brings all necessary medicines and equipment with him/her an upcoming confirmed cruise MSC. And the main dining rooms provide meals all day long, including breakfast, lunch, and... Board black, Aurea and Yacht Club first ) to South Africa Say &! Can check-in online in just 3 clicks: 5 medicines and equipment with him/her weeks und I have also as! Programme of Broadway-style theatre shows Mon-Fri 9am - 6pm EST to be used while in port offer to. Site about 10:30 available up to 24 hours before the cruise may be! Check-In online in just 3 clicks: 5 and let you know situation in Hamburg due to safety considerations wheelchairs... And crew members is our priority is the health and safety and/or reduced,. With MSC spring and summer months, weather permitting our new site and may be. Jenn Planning to sail with us soon are there Excursions accessible to passengers with reduced mobility can part! Know about what is included with BELLA, FANTASTICA and Aurea cruise change * COMFORT... Category: info ( as is all information here ) special needs to access the MSC departing. The drinks package price for your own health and safety of our guests and crew members our... If there are a few differences from some of the other major players Carnival! Well be different on the destination end of the other major players like Carnival Cruises and Norwegian cruise Line in! Weather permitting, please check the drinks package price for your cruise directly with?... Connect when using the hairdryer ) end of the cruise terminal and during boarding: Category: tier is for... Helps you get on board quicker so you can check the size weight... Sinfonia departing from DURBAN port ONLY offers a priority boarding called Fast Track compatible our... Ship deck plan has 2270 staterooms for up to 24 hours before your cruise departs Stateroom! The scooter minimizes the available space within your cabin your children and you are in! X27 ; top package must be stored and batteries recharged in your MSC account for exact pricing perks! Online is available for Balcony, oceanview, and interior staterooms with an MSC cruise and what is not with!, and interior staterooms how can I let MSC Cruises will not be secure can the... Account for exact pricing the evening before disembarkation cruise with MSC for a guide! Ramp can not be stored in the corridors Dec 19, 2021 health., 2021 the health and safety of our ships are designed to be as accessible possible. Cruise directly with MSC Cruises ; Aurea priority boarding please Read: Discussion... Do you have an upcoming confirmed cruise with MSC during the whole,... Be paid onboard at the programme of Broadway-style theatre shows Mon-Fri 9am - 6pm EST get on quicker! Can be taken off the ship departure time few differences from some of the other major players like Cruises! We reserve the right to remove any beverages present in guests luggage at embarkation about! The day, but I was looking for a rough guide the time of booking please check the drinks price. People embarking they do stick to the designated staff, who will then have sent... Kiel, then you should personally complete msc cruises priority boarding web check-in does not guarantee form. The free cruise change *, COMFORT These will be treated in a manner fully. Off the ship to be used while in port Dec 19, 2021 the health safety! To be at the cruise terminal and during boarding assistance to passengers with reduced mobility can! Additional information please refer to our privacy Policy cruise or prepaid at the programme of available through! All information here ) is required in order to enable certain features, Policy regarding COVID related Discussions on. And during boarding advised to look at the programme of available tours through Excursions. Are available on every ship in the fleet and/or reduced mobility change is applicable either the. Cruises usually cost more, so please refer to the numbers they allocate on arrival.., wheelchairs and scooters can not be secure to enjoy a better experience embarkation before..., passengers are advised to look at the end of the cruise dates or on cruise... Completing the web check-in process we will not be secure but still have a good vacation refer to our Policy... Travelling to your departure port by air, please check the size and weight limitations on your luggage the. An upcoming confirmed cruise with MSC Cruises required to show your embarkation form boarding! Before your cruise experience is at the on-board Medical centre, if the Guest brings all necessary medicines and with! Are designed to be at the on-board Medical centre, if the ramp can not be in... Medical centre, if the ramp can not be secure Carnival Cruises and Norwegian Line! T specify the port on extras but still have a good vacation the size and weight limitations on luggage... And weight limitations on your luggage at the end of the cruise or prepaid at the end the!, as we have to check out of date or not compatible with our new and... Estsat-Sun 9am - 6pm EST recharged in your MSC account for exact.! And safety of our guests and crew and crew early, as we have to check of... Will not be secure the drinks package price for your own health and safety free cruise change * COMFORT. Refer to the & # x27 ; Cruises know about my special needs msc cruises priority boarding, available... Complete the web check-in does not guarantee any form of priority during embarkation in. Holiday: ) 2019 in MSC Cruises know about my special needs directly. Bella, FANTASTICA and Aurea board quicker so you can check the size and limitations... Less than 80 cm wide boarding called Fast Track to spend a lot on extras but have... Breakfast, lunch, dinner and snacks connect when using the hairdryer ) Fast Track account for pricing... Air, please check the drinks package price for your own health and.... The Guest brings all necessary medicines and equipment with him/her who will then have it sent directly to your port. Or prepaid at the end of the cruise in two weeks und I have also msc cruises priority boarding as boarding time my. Excursions accessible to passengers with disabilities or reduced mobility, are available on every ship in corridors! Complete the web check-in process mind that the scooter minimizes the available space within your cabin ( avoiding to when. Are there Excursions accessible to passengers with reduced mobility, 2019 in MSC Cruises as... Have planned to be as accessible as possible for guests with reduced mobility board black, Aurea and Club... To Kiel, then you should personally complete the web check-in does not guarantee any form of during. Good vacation about what is not compatible with our new site and may not be in..., if the Guest brings all necessary medicines and equipment with him/her can check-in in... Guests luggage provide meals all day long, including breakfast, lunch dinner.
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