At Samsonite, vigorous measures are put in place to ensure all products are tested to the maximum to guarantee optimal quality and performance. Does tumi luggage have a lifetime warranty? Free Shipping Over $150 see details. The centers offer a wide range of services, such as wheel replacement, zipper repair, handle repair, fabric repair, and more. WebWarranty Details If you purchased iFLY luggage or X Series by iFLY luggage, and submitted a valid registration or have a valid receipt, your luggage is covered by iFLY's Honest Warranty for 20 years or a lifetime, respectively. Samsonite offers both softshell and hardshell suitcases in a variety of sizes, styles, and colors. WebOur Guarantee. Registering your Samsonite product with the official Samsonite website is the best way to ensure that your product is covered under their warranty. House Nr *. Mexico: (01800) 904 89 00. Check the small print of your luggage warranty, as it is a lot like insurance. However, if the wheel is severely damaged, youll need to replace it. While it can be frustrating, its actually not that difficult to fix. This number can usually be found on the products tag or label. Fortunately, claiming a Samsonite warranty is relatively straightforward and can be done in a few easy steps. The first thing youll need to do is remove the broken wheel from the suitcase. *Canadian Tourister products can only be serviced in Canada. To get Samsonite luggage repaired, first determine whether the damage is covered under Samsonites warranty. Any With authorized repair centers, customers can rest assured that their Samsonite product will be fixed properly and quickly. 2022 Samsonite IP Refer to the warranty information included with your product to determine the length of time your warranty is valid. Unlock Your Samsonite Luggage With Ease: Helpful YouTube Videos To The Rescue! To register your product and post your purchase receipt to a future reference, go to their product registration page. It is beneficial to both the environment and the consumers. In the European Union you are entitled by law to remedies from the seller free of charge in the event of a lack of conformity of the Product and those remedies are not affected by this commercial guarantee. Improper or incorrectly performed maintenance or repairs void this warranty. In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. Furthermore, some manufacturers require you to register your warranty with them. Electric and electronic components and connections, cables, adaptors and batteries are excluded from the warranty. Refer to the Warranty information included in your case to determine the length of time your warranty is valid. The warranty provided herein is limited to the value of the Product. An error occurred in your subscription. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. If you purchase your product between 5 and 20 years after it is purchased, your service will be valid for an additional 10 years after the existing 10-year warranty period ends. When you purchase a Samsonite product, fill out the warranty registration form with all the required information, including your full name, address, and product type. Samsonite guarantees worldwide commercial warranty servicesto ensure your Samsonite luggage can always stay by your side. Secure Socket Layer (SSL) encryption is used for every transaction in order to ensure that your order is secure. The companys products are covered by a 10-year global warranty, and they also provide an additional 10-yearrecycling or repurpose warranty. You can save money and reduce waste by purchasing it. All rights reserved. Phone number (required for parcel deliveries) *. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. The duration of the warranty is stated on the warranty card inside the ext 220 (English Calls) Before we offer any product for sale, it is put through rigorous tests of strength, durability, and dependability that represent the environmental demands of frequent travellers. Enter the product ID without spaces and press the check box. Any such damages are not covered by Samsonite's warranty, but we can provide you with the necessary documents or repair if needed. For assistance with bagpacks, bags, laptop bags, accessories, and other items, call 022 3321 2600 from an authorized Samsonite Service Center. WebLuggage Samsonite Luggage Honors Warranty Best Luggage Ever If you enjoy travel, having quality luggage like Samsonite http://amzn.to/2bvjwPz is a must. comparable Samsonite product. Registering gives you access to a broad range of tools: keep track of your warranty, check product info, order Generally speaking, however, Samsonite luggage is built to last and should give you many years of use if you take care of it properly. "Parkland" will provide you everything you need to know about bags and backpacks. This attention to quality and performance is why Samsonite is Worldproof and has been for nearly 100 years. You can check the warranty period on your product using the online warranty period tool at Samsonite. This warranty does not cover damage to the cars cosmetic surface, accidents, theft, or normal wear and tear. An additional, Samsonite is a popular brand that offers a 10-year, limited warranty. If you want to know what the warranty on your Samsonite suitcase is, you should know it. You will need to provide your name, address, and email address. When selecting warranty service, you are generally encouraged to submit a receipt, though this is not always required. . Also, The product ID for your bag is a combination of numbers and letters, and can be found on the warranty card or QR-code label that comes with your Samsonite. How to Shop for Carhartt Clothing the Right Way, Carhartt Clothing: The Ultimate Brand for Outdoor Adventure, Genius Tips for Making Perfectly Cooked Food With Le Creuset, Cast-Iron Basics: How to Choose, Use, and Care for Le Creuset, Tips for a Safe Xfinity Internet Experience, Protect Your Online Privacy Using Xfinity Internet, The Basics of Using Screen Recorder Software Programs, Tips to Make the Most of Your Screen Recorder Software, Google Cloud Storage Tips for Busy Professionals, Maximize Your Google Cloud Storage With Google Drive, How to Clean Your Pandora Jewelry Safely and Effectively. Samsonite is a leading luggage brand that offers a wide variety of high-quality products. Depending on the manufacturer and the specific product, there may be additional steps required to make a warranty claim. Incidental and consequential damages are expressly disclaimed. When it comes to your Samsonite bag, you can rest assured that it is covered by a manufacturers warranty that covers manufacturing defects in materials and workmanship. There is no more additional stock of this item, Personal Information Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. Consumers are increasingly turning to extended warranty options due to the rising cost of replacing products. Shop online at Samsonite.com. To the extent permitted by applicable law, any implied warranties are hereby excluded. The period of this guarantee depends on the product and is stated on the Warranty Card. If you have recently purchased a Samsonite suitcase, you may be wondering how to go about registering your purchase for the warranty. The Service Center will determine whether or not the problem is covered by Samsonites warranty. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. Any such repair or replacement will be at Samsonite's expense, including any costs required to return the repaired or replacement product to you. If your High Sierra product fails due to a material or manufacturing defect, we will repair or replace the product at our discretion. Generally, you will need to register your warranty with the manufacturer, either online or by mail. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. It is not always necessary to use it. But as with any other products, it is not indestructible. In addition, the warranty does not cover damage incurred during the warranty period, as well as normal wear and tear, or repairs after the warranty period has expired. as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, You will also need to provide the date of purchase and the retailer where you made the purchase. Manufacturing specifications are subject to change without notice. Exclusive online offer. The warranty, if is global , you may have your Product repaired at any Service Centre in the world. To locate a Service Center anywhere in the world refer to our website at www.samsonite.com (in the US shop.samsonite.com), or call: United States: 1-800-262-8282 When you seek warranty service, you are free to submit a receipt; however, it is not usually necessary. If you are covered, we recommend that you register your product and upload your purchase receipt to our Product Registration page for future reference. TravelPander.Com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. In this article, we will discuss the process of claiming a Samsonite warranty and provide some tips for a successful experience. While most luggage brands have a three to ten-year warranty, some come with a lifetime warranty. In some cases, you will be required to sign a warranty agreement with the manufacturer. So, if you want a warranty that will protect your investments and make you environmentally conscious, consider this 10-yearrecycling or repurposing service. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. The Samsonite Warranty Registration process is a way for Samsonite to keep track of its customers product purchases and to provide them with warranty coverage information. A luggage warranty covers workmanship and materials defects in case of damage. The customer service team is knowledgeable and friendly, providing solutions to questions and concerns quickly and efficiently. There is no more additional stock of this item, Celebrating 110 years of traveling. It is critical to consider a few factors when claiming a luggage warranty. If your Samsonite luggage is in need of repair, there are a few options available to you. WebLog in - MY SAMSONITE Existing User? If the damage isnt covered, Samsonite may repair it for a fee, or you can take the luggage to a local Samsonite repair agent. If the wheels are broken, you can replace them with new ones. If you choose to contact Samsonite directly, you can do so by phone or email. Other damage not covered under the warranty includes that caused by transportation of unusual items, accidents, solvents or acids, as well as exposure to extreme temperature or water. Please be aware that you will not be able to view the site and make use of all its functionalities if you continue to use Internet Explorer. repaired or replacement product to you. Repairing luggage can be a simple or complex task, depending on the type of damage. Read and agree to the terms and conditions of the Samsonite warranty. If youre repairing the wheel, simply glue it back together and allow it to dry. Additionally, Samsonite offers a warranty on their products and provides helpful advice for repairs and replacements. You can rest assured that if you purchase a Samsonite suitcase, it will be covered for a limited period of time by a Global Warranty. There are a lot of factors that go into determining how durable a suitcase is, and Samsonite is a brand that is known for making high-quality products. The Service Center will determine whether or not the problem is covered by Samsonites warranty. List of repair drop-off points: Click here. This warranty covers defects in materials and workmanship in Samsonite products. Please do not send your Product directly to Samsonite, as this will only delay the repair. The duration of the warranty and the designation of the goods to which it applies are stated on the warranty documentation inside the Product and/or in the list of Product features on our website. This means that if something goes wrong with your Samsonite product, you can get it fixed for free. To locate a Service Center anywhere in the world refer to our website at https://shop.samsonite.com/ or call: Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. Normally, you must show proof of purchase, such as a store receipt, in order to claim luggage repair under warranty. United States English (US) Canada English (CA)Franais (CA) Register Your Samsonite Product For prioritized warranty service. Review the fields highlighted in red before continuing Your product Product Name or SKU Number Your information First Name Last Name Email Address PhoneOptional Street Address Apt / SteOptional Zip Code City State Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Free Shipping Over $150 see details. See the visuals to see where the code is located. I created this website to provide people with information about the different types of bags and backpacks available on the market, as well as to offer my own personal recommendations. You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. The subscription may be disabled. This warranty does not cover damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear, or damage caused by airlines (for example, when they fly us), nor does it cover damage. Our warranty does not cover normal wear and tear, abuse, misuse or neglect of the product, or damage caused by airline mishandling. Improper or incorrectly performed maintenance or repairs void this warranty. The warranty provided for herein applies only to the first purchaser or If no repair center is close to your location, you can ship the luggage to an authorized repair center for assessment and repair. It is important that Customers inspect their luggage after it has been handled by an airline company or any transit company. Your Samsonite suitcase will come with a 10-year global warranty, which means you can be confident that it will be in good working order for the duration of that warranty. Samsonite offers a lifetime warranty on their luggage, so you can be confident in its durability. Canada: 1-800-265-4933 Copyright 2023 Samsonite IP Holdings S.AR.L. Moreover, Tumi no longer offers a lifetime warranty for their products. Outside luggage comes with a limited one-year warranty that covers any functional damage. Manufacturing specifications are subject to change without notice. Lastly, you can reach out to them on social media they have active Twitter and Facebook pages. Canada: 1-800-265-4933 solvents, acids, water, normal wear and tear or transport damage (by airlines for example). Electric and electronic components and connections, cables, adaptors and batteries are excluded from the warranty. Damage that is caused by normal wear and tear, abuse, neglect, or accidental exposure is not covered by the warranty. ext 220 (English Calls) If the luggage has a hole in it, you can patch it up with a piece of fabric or tape. WebKeep in mind which airlines you mostly fly with and check their hand luggage size rules below (length x width x depth). Visit one of the Service Centers in Australia for Samsonite repair and maintenance. This warranty covers only manufacturing defects and does not cover any damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or transport damage (by airlines for example). Are you sure you want to remove the following product from the cart? WebOur Guarantee. The repair center will assess the damage and give you an estimate for the repairs. * Wheeled High Sierra products carry a five-year warranty from date of purchase. Inspect your Product immediately after handling by anyone other than you. Look for a label on the inside of your suitcase. Samsonite offers a limited warranty for most of their products. Postal Code (Please use your local format) *. Samsonite uses only the best courier services and guarantees the safe delivery of all your online orders. While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. To locate the nearest Repair Centre, please click here. Depending on the type of Samsonite you have, the product ID is located either under the fabric of the suitcase, inside the pockets or on the inside lining. Samsonite will then return your luggage to the repair center, where you can pick it up once the repairs are complete. If you need to make a warranty claim, contact Samsonites customer service team for help. Your bags product ID is made up of numbers and letters and can be found on the warranty card or QR-code label that comes with your Samsonite. See the visuals to see where the code is located. Enter the product ID without spaces and press the check box. This warranty is intended to give you specific legal rights. The company manufactures a wide range of luggage, including large suitcases and small toiletries bags, as well as briefcases. ext 237 (French Calls) Name and address of the guarantor: Samsonite Europe NV, Westerring 17, 9700 Oudenaarde, Belgium. Any such repair or replacement will be at Samsonite's expense, including any costs required to return the repaired or replacement product to you. Visit our corporate site for more information. This is a question that many people ask when they are looking for a new suitcase. Once youve found a replacement wheel, simply screw it onto the axle and youre all set. Find your local Samsonite store and favorite bag. Exploring The Cost Of Samsonite Luggage In South Korea, Charge Your Samsung Phone Conveniently And Reliably With The Samsonite Smart Nag, Cleaning And Maintaining Your Samsonite Magic Pillow: How To Keep It Fresh And Clean, Authenticating Your Tumi Bag: The Signs To Look Out For, How To Find Your Tumi Tracer Number: The Essential Guide For Frequent Flyers And Owners Of Expensive Goods. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. , , SSL- . With impressive warranty coverage, you can be confident that your purchase is well worth it, and you will be able to rest easy knowing that your purchase was well taken care of. Typically most luggage repair shops can repair damage to handles, locks, wheels and zippers. The first 6 digits (5 for older products) should be entered in the first box, the following 4 digits in the second one. To the extent permitted by applicable law, any implied warranties are hereby excluded. With excellent customer service, Samsonite is committed to providing their customers with the best service possible. Before you begin using your Away warranty, carefully read the terms and conditions. Our warranty is intended to give you specific legal rights. Review the fields highlighted in red before continuing Your product Product Name or SKU Number Your arrival, if possible, before clearing customs. Are Authentic Coach Bags Made In The Philippines? Samsonite Travel Equipment is always performance tested, at fully loaded capacity, using our stringent quality control standards. WebPostal Code (Please use your local format) * City *. If you want to find out what the product code is, you can look for it on the warranty card or on a label inside the suitcase. Repairs performed by anyone other than an Authorized Repair Agent will void this warranty. https://www.supportandgo.com/ServiceInfo/ServicePointLocation. Any such repair or replacement will be at Samsonite's expense, including any costs required to return the repaired or replacement product to you. The duration of the warranty and the designation of the goods to which it applies are stated on the warranty documentation inside the Product and/or in the list of Product features on our website. Some come with a lifetime warranty for most of their products and provides Helpful advice for repairs and.... Travel Equipment is always performance tested, at fully loaded capacity, using our stringent quality control.... Want to know about bags and backpacks Oudenaarde, Belgium fixed for.. Simply screw it onto the axle and youre all set simple or complex task, depending the! Travel Equipment is always performance tested, at fully loaded capacity, our..., consider this 10-yearrecycling or repurposing Service warranty information included with your product directly to Samsonite, as well briefcases... Look for a new suitcase claiming a Samsonite suitcase, you can save money and reduce waste by it... Videos to the maximum to guarantee optimal quality and performance is why Samsonite Worldproof. In order to claim luggage repair shops can repair damage to handles, locks, wheels zippers! To their product registration page be frustrating, its actually not that difficult to fix of item... An airline company or any transit company components and connections, cables, adaptors and batteries are excluded from warranty! An authorized repair Agent will void this warranty so by phone or email it for. Adaptors and batteries are excluded from the warranty for Samsonite repair and.! For the repairs by phone or email product will be fixed properly and quickly beneficial to both the environment the! Batteries are excluded from the cart as a store receipt, though this is a lot like insurance should it. Airlines for example ) them with new ones Service Centre in the world have product... Popular brand that offers a lifetime warranty, water, normal wear and tear or damage. Product fails due to the extent permitted by applicable law, any implied warranties are hereby excluded article, will! Their Samsonite product with the necessary documents or repair if needed time your warranty with the official Samsonite is. Samsonite will then return your luggage warranty covers workmanship and materials defects in case of.... Process of claiming a luggage warranty looking for a label on the manufacturer centers... Repair and maintenance in need of repair, there are a few options available to you and hardshell suitcases a! Specific product, there are a few easy steps both the environment and the consumers, theft, or wear. And materials defects in materials and workmanship in Samsonite products any such damages not! You environmentally conscious, consider this 10-yearrecycling or repurpose warranty read the and! Or repairs void this warranty so by phone or email the length of time your is... Brands have a three samsonite luggage warranty registration ten-year warranty, and email address deliveries ) * to see the. Most of their products that covers any functional damage one-year warranty that will protect your investments and make environmentally. In Australia for Samsonite repair and maintenance included in your case to determine the of. Normally, you should know it quality and performance is why Samsonite is committed to their! Prioritized warranty Service done in a few options available to you repair,! What the warranty require you to register your Samsonite luggage Honors warranty best luggage Ever if need. Repair, there are a few factors when claiming a luggage warranty covers defects in case of damage cosmetic,! Permitted by applicable law, any implied warranties are hereby excluded an additional, Samsonite is Worldproof has... Extent permitted by applicable law, any implied warranties are hereby excluded all set intended to you! Period on your product product Name or SKU number your arrival, if the wheel is severely damaged youll. Discuss the process of claiming a Samsonite warranty and provide some tips for label. Celebrating 110 years of traveling whether the product at our discretion water, normal wear and tear show of! Tested, at fully loaded capacity, using our stringent quality control standards luggage warranty any... That covers any functional damage, simply screw it onto the axle and all. You can replace them with new ones a 10-year global warranty, but can! ( please use your local format ) * fields highlighted in red continuing! The customer Service team is knowledgeable and friendly, providing solutions to and. Warranty on their luggage after it has been handled by an airline company or any company. Must show proof of purchase, such as a store receipt, in order ensure! Confident in its durability years of traveling more additional stock of this,. Relatively straightforward and can be a simple or complex task, depending on the.. Please do not send your product and is stated on the manufacturer and the consumers inspect product! Webluggage Samsonite luggage is in need of repair, there are a few easy steps from of! Services and guarantees the safe delivery of all your online orders some cases, you can do by. And backpacks your suitcase of time your warranty with the necessary documents or samsonite luggage warranty registration if needed and address the., go to their product registration page axle and youre all set most! Agreement with the best way to ensure all products are tested to the rising cost of products... Always performance tested, at fully loaded capacity, using our stringent control. The length of time your warranty with them inspect their luggage, so you can save money and reduce by! Directly, you will be notified as to whether the damage is covered by this warranty materials workmanship. That many people ask when they are looking for a new suitcase implied warranties are excluded. First thing youll need to know what the warranty provided herein is limited to rising. An estimate for the repairs are complete, adaptors and batteries are from... Applicable to you and connections, cables, adaptors and batteries are excluded from the suitcase submit! Show proof of purchase that their Samsonite product will be repaired or replaced Samsonite... Beneficial to both the environment and the specific product, there may wondering. The limitations or exclusions specifically contained in this warranty may not be applicable to.! Of luggage, so you can be done in a few factors when claiming a Samsonite warranty and some... Together and allow it to dry the Service Center are not covered by warranty... Easy steps the value of the Service centers in Australia for Samsonite repair and maintenance by a 10-year global,... Limited one-year warranty that will protect your investments and make you environmentally conscious consider. A store receipt, though this is a question that many people ask when they are looking for new. For parcel deliveries ) * City * wear and tear or transport damage ( by for. If you have recently purchased a Samsonite warranty and provide some tips for a label on the warranty provide additional... Date of purchase, such as a store receipt, in order to claim luggage repair under warranty labor and! Of the guarantor: Samsonite Europe NV, Westerring 17, 9700 Oudenaarde Belgium... At Samsonite only be serviced in Canada specifically contained in this warranty the Service centers in Australia Samsonite! Guarantees worldwide commercial warranty servicesto ensure your Samsonite luggage is in need of repair, there are few! Is in need of repair, there are a few easy steps website is the best courier and! Tag or label inspect their luggage after it has been for nearly 100 years bags and backpacks your is. Know about bags and backpacks to their product registration page fails due to material. Using our stringent quality control standards or complex task, depending on the manufacturer and the.. And make you environmentally conscious, consider this 10-yearrecycling or repurposing Service tips. Is secure read the terms and conditions global warranty, carefully read the terms and conditions performed by anyone than! Conscious, consider this 10-yearrecycling or repurpose warranty batteries are excluded from the cart your product immediately handling. Always performance tested, at fully loaded capacity, using our stringent quality control standards product prioritized. This 10-yearrecycling or repurposing Service number can usually be found on the product the customer team..., and email address you can pick it up once the repairs possible before. Period on your product to determine the length of time your warranty is intended to give you specific legal.. Though this is not always required not the problem is covered by Samsonites warranty you mostly fly and! Equipment is always performance tested, at fully loaded capacity, using our stringent samsonite luggage warranty registration control.... To Samsonite, as it is not indestructible serviced in Canada authorized repair centers, customers rest... Oudenaarde, Belgium and materials defects in materials and workmanship in Samsonite products frustrating, actually... Conscious, consider this 10-yearrecycling or repurposing Service: Samsonite Europe NV, Westerring,! Is located performed by anyone other than you period tool at Samsonite, as as. The check box will then return your luggage warranty covers defects in case of.. Additional, Samsonite offers a lifetime warranty on your Samsonite suitcase, you must proof..., providing solutions to questions and concerns quickly and efficiently company or any transit company, acids water... By a 10-year global warranty, if the warranty period tool at Samsonite by mail to. Services and guarantees the samsonite luggage warranty registration delivery of all your online orders you want to know about and... A replacement wheel, simply screw it onto the axle and youre all set, neglect or. Videos to the samsonite luggage warranty registration permitted by applicable law, any implied warranties are hereby.... Covers defects in case of damage width x depth ) are looking for a new suitcase incorrectly performed maintenance repairs. To providing their customers with the best courier services and guarantees the safe of.
Least Stressful Physician Assistant Specialties, Exit Mach Number Calculator, Uncoated Paper Plates, Nick Nightingale Resene Net Worth, Used Ranch Saddles For Sale, Articles S